Assistant Store Supervisor – Complete Job Guide for High-Performance Retail
Are you looking for a promising careerfwing e-commerce and quick-commerce indTalabat—one of the biggest food and grocery delivery platforms in the Middle East—has opened new opportunities for Assistant Store Supervisors to join its rapidly expanding tMart operations across the MENA region.
If you are passionate about store management, inventory control, team leadership, and fast-paced retail environments, this role is a perfect match for you. In this detailed career guide, we cover:
⭐ About Talabat & Delivery Hero
Talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce. Headquartered in Berlin, Delivery Hero operates in 70+ countries worldwide and has been shaping the online delivery landscape since 2011.
Talabat first began operations in Kuwait in 2004, and today, it delivers hundreds of millions of orders every year across the Middle East. With more than:
- 27,000+ restaurant brands
- 50,000+ retail branches
- 3,000+ employees
Operations in nine countries including UAE, Qatar, Kuwait, Bahrain, Oman, Egypt, Jordan, and Iraq
Talabat has become the region’s most trusted delivery app.
⭐ What Is tMart by Talabat?
tMart is Talabat’s own cloud grocery store, designed to deliver daily essentials, groceries, personal care items, and household products within 30 minutes.
- tMart is known for:
- Hypermarket-level pricing
- Fast delivery
- Wide product range
- Highly efficient store operations
The service has rapidly expanded across UAE, Qatar, Oman, Jordan, Kuwait, Bahrain, Egypt, and Iraq, creating exciting career opportunities for store managers, supervisors, and inventory teams.
⭐ Assistant Store Supervisor – Job Overview
As an Assistant Store Supervisor, you will support the Store Supervisor in managing the complete store operation—staff, orders, inventory, replenishment, and quality standards.
You will ensure:
✔ Smooth store operations
✔ Efficient ordering & replenishment
✔ Accurate picking & packing
✔ Stock accuracy & hygiene standards
✔ Customer satisfaction
✔ Zero stock-outs and zero overstock issues
✔ Team coordination during your shift
This role is ideal for candidates with experience in supermarkets, hypermarkets, food delivery, or restaurant operations.
⭐ Detailed Job Responsibilities
Below is a breakdown of the core responsibilities you will handle as an Assistant Store Supervisor at Talabat tMart:
1. Store Operations Management
- Manage day-to-day operations during your shift.
- Supervise staff activities including picking, packing, and receiving.
- Ensure store readiness and maintain proper workflow.
- Assist Store Supervisor in maintaining performance KPIs.
2. Staff Supervision & Shift Scheduling
Help in selecting and training new team members.
Manage shift schedules and assign duties.
Monitor staff productivity and support team coordination.
3. Ordering & Stock Replenishment
One of your major responsibilities is to support the supervisor in ensuring:
- No stock-outs (OOS)
- No overstocks (OVS)
- Accurate demand planning
- Proper stock distribution on shelves
- You will collaborate with:
➡ Demand planners
➡ Store supervisor
➡ Procurement team
4. Inventory Management
You must ensure proper inventory processes such as:
- Daily stock count
- Cycle count
- Stock take reports
- Accurate documentation
- FIFO/FEFO implementation
- Strict stock accuracy is expected at all times.
5. Inbound Receiving
You will ensure that all incoming shipments are received accurately as per SOP:
- Match purchase orders
- Inspect product quality
- Verify quantities
- Update systems accordingly
6. Outbound Order Fulfilment
Oversee efficient picking and packing.
Ensure orders are dispatched error-free.
Maintain high accuracy and speed to meet tMart delivery standards.
7. Hygiene & Safety Standards
The Assistant Store Supervisor must make sure the store complies with:
- Hygiene standards
- Sanitation rules
- Security & safety protocols
- Quality control guidelines
This includes food safety, store cleanliness, and proper equipment usage.
8. Customer Service Quality
Although tMart is a cloud store, internal customer service is still crucial:
Maintain service level standards
Respond to escalation issues
Ensure smooth communication with riders, partners, and internal teams
9. Issue Resolution & Reporting
- You will work closely with the Store Supervisor to discuss:
- Problems or delays
- Shrinkage or damage issues
- Staff performance
- System errors
- Improvement plans
Your input contributes directly to store performance and efficiency.
⭐ Eligibility & Requirements
To qualify for this role, you should have:
✔ 3–5 years of experience in supermarkets or restaurant operations
✔ Strong communication skills
✔ Hands-on knowledge of inventory handling tools
✔ Leadership and team coordination abilities
✔ Ability to work in fast-paced environments
✔ Fluency in English (Arabic is an advantage)
✔ Ability to handle shift operations independently
✔ Good understanding of hygiene, safety, and QC standards
Candidates who enjoy learning, adapting, and managing dynamic store environments will excel in this role.
⭐ Benefits of Working at Talabat (tMart)
Working with Talabat offers multiple advantages:
Competitive Salary Package
Talabat offers attractive salaries based on experience and performance.
Performance-Based Incentives
Monthly & quarterly incentives based on store KPIs.
Career Growth Opportunities
- You can grow into:
- Store Supervisor
- Area Manager
- Operations Manager
- Inventory & Supply Chain roles
Multinational Work Environment
Work with a diverse, multicultural team.
Employee Discounts
Special Talabat & tMart employee benefits.
Health Insurance & Paid Leaves
Attractive employee welfare and medical support.
Training & Skill Development
Access to internal training programs by Delivery Hero.
⭐ How to Apply for Talabat Assistant Store Supervisor Job (Step-By-Step Guide)
Follow these simple steps to submit your application:
Step 1: Open the Official Job Link
Click here to apply:
🔗 https://www.linkedin.com/jobs/view/4311619833/
Step 2: Log in to your LinkedIn account
If you do not have one, create a profile for free.
Step 3: Read the Job Description Carefully
Understand responsibilities, requirements, and eligibility.
Step 4: Prepare Your CV
- Update your resume with:
- Store operations experience
- Supermarket / hypermarket experience
- Inventory & stock management
- Picking, packing, ordering
- Team supervision
- English & Arabic skills
Step 5: Submit Your Application
Click “Apply” and upload your CV.
Step 6: Wait for HR Review
- Shortlisted candidates will receive:
- A phone screening call
- Assessment test (optional)
- Final interview schedule
⭐ Interview Questions & Answers (With Samples)
Here are some commonly asked questions for this job:
1. What experience do you have in store operations?
Sample Answer:
“I have 4 years of experience in supermarket operations, handling stock replenishment, picking/packing, receiving, and shift management. I also supervised staff and ensured accurate inventory counts.”
2. How do you manage stock accuracy?
Sample Answer:
“I follow strict FIFO/FEFO, conduct daily cycle counts, monitor shrinkages, and regularly check system vs physical stock to avoid OOS and OVS issues.”
3. What would you do if an order is delayed during peak time?
Sample Answer:
“I would prioritize the order, coordinate with pickers, and communicate internally to minimize delays. Maintaining accuracy and speed is essential.”
4. How do you handle staff performance?
Sample Answer:
“I make sure tasks are clear, motivate the team, monitor KPIs, and provide feedback to improve performance.”
5. Why do you want to work at Talabat (tMart)?
Sample Answer:
“I admire Talabat’s leadership in the quick-commerce market and want to contribute to a fast-growing cloud store model where I can develop my skills and grow in operations.”
⭐ Conclusion
The Assistant Store Supervisor role at Talabat's tMart is an excellent opportunity for candidates with supermarket, grocery, or food delivery experience looking to grow in a fast-paced, innovative environment. With excellent salary packages, career growth potential, and a dynamic multicultural workplace, Talabat remains one of the top employers in the Middle East.
If you are ready to take the next step in your retail and e-commerce career, apply now using the link below:
👉 Apply Here:
🔗 https://www.linkedin.com/jobs/view/4311619833/