Etihad Airways Recruitment 2025 – Sales Officer (Cargo Division)

Etihad Airways Recruitment 2025 – Sales Officer (Cargo Division)

Etihad Airways, the national airline of the UAE, is inviting applications for the position of Sales Officer – Cargo. This role is focused on driving revenue, managing customer relationships, and ensuring smooth cargo operations in line with Etihad’s global commercial strategy.

Key Responsibilities

As a Sales Officer, you will:

Lead the execution of Etihad Cargo’s commercial strategy in your assigned market.

Manage and motivate the insource cargo team to achieve defined sales and operational targets.

Develop and implement strong country, regional, and account-specific business plans to maximize:

• Revenue
• Load factor
• Yield
• Product mix

Build and maintain long-term customer relationships across global, regional, and local levels.

• Monitor market intelligence, identify opportunities, and address potential challenges with proactive strategies.
• Ensure compliance with KPIs and SLAs in line with Etihad Cargo standards.
• Support the budgeting process while ensuring financial compliance (no bad debts, adherence to CASS).

Drive the adoption of iCargo, E-Airway Bills, self-service booking tools, and digital cargo solutions.

Collaborate with Ground Handling Agents (GHAs) and cargo terminals to deliver seamless services.

Qualifications & Experience

• Applicants must have:

Education:

• High School Diploma with minimum 3 years relevant experience OR
• Bachelor’s Degree with at least 1 year of relevant work experience.
• Professional Experience:
• Minimum 5 years in cargo sales or commercial roles.
• Strong understanding of customer management and sales strategies.
• Knowledge of warehouse and GHA (Ground Handling Agent) operations.

Skills:

• Excellent communication skills in English (spoken & written).
• Proven ability in sales, negotiation, and revenue growth.
• Leadership and team management capability.

Why Join Etihad Airways?

• Be part of a world-class airline with operations across six continents.
• Career growth in a rapidly expanding airline with its Journey 2030 strategy.
• Opportunity to contribute to Etihad’s cargo business growth while developing your professional expertise.
• Work in a diverse, inclusive, and innovation-driven environment.

About Etihad Airways

Founded in 2003, Etihad Airways is the flag carrier of the UAE, based in Abu Dhabi. The airline operates flights across the Middle East, Africa, Europe, Asia, Australia, and North America. Etihad is globally recognized forcom

• Award-winning passenger and cargo services.
• Strong loyalty program and codeshare partnerships.
• Ambitious growth plans under Journey 2030, aiming to double its fleet size and triple its customer base.
• For more information, visit the official website: etihad.com

Apply now 

Recruitment Fraud Warning

Etihad Airways never requests payment, personal banking details, or money during the hiring process. Official interviews are only conducted via face-to-face, video call, or telephone before a formal job offer.

⚠️ If you are asked for money or sensitive information, treat it as fraudulent.

Apply today and be part of Etihad Cargo’s global success story!